Terms and Conditions
 
1. We only process orders that have been screened and processed by Paypal as payment.
 
2. If there are any problems with your order, we will contact you directly via phone or email.
 
3. We reserve the right to refuse orders
 
4.We cannot arrange for goods to be left with anyone other than the person who placed the order.
 
5.We display as accurately as possible the colors of each Sprinkles product. We cannot guarantee the true color because there is a degree of variation according to each computer monitor's display.
 
6.It is not guaranteed that all stock online is available at all times. If you order a product which is out of stock, we will notify you about delays.
 
 
Return Policy
 
You may return any un-customized merchandise in good, re-sellable condition within 15 days of purchase with the original receipt. We can offer a refund or exchange for the items.
 
Please send returns to:
Sprinkles Designs
708 Congress Ave
Austin, TX 78701
 
Please include a copy of your invoice, the reason for return and whether or not you would like a replacement or refund. Postage is not refunded. Refunds are credited to the original method of payment.
 
You will receive an email letting you know we have received your merchandise as well as a printed refund or exchange document via email.